Most logistics companies and e-commerce platforms find that the locker itself isn’t the problem — it’s the pickup process. Barcode readers fail when a phone screen is too bright or too dim. Thermal paper jams in the middle of rush hour. QR codes get screenshot and forwarded to strangers. A single pickup takes three minutes per person, and before you know it, eight people are waiting in line. Support teams spend hours every day resetting PIN codes and tracking down missing parcels. Face scan parcel lockers don’t solve “whether to lock the door.” They solve “who took the package and when.” Why traditional pickup methods don’t work at scale Barcode pickup — The customer’s phone screen is too bright. The scanner doesn’t read it. They adjust the brightness. Still no luck. The courier waits. The line grows. Then someone’s paper barcode gets wet in the rain and smudges into a blur. Now they need a manual override, which means calling support, which means the courier waits another five minutes. PIN code pickup — The six-digit code goes to the customer’s phone by SMS. The customer opens it at the counter, types it in wrong, tries again. Meanwhile a family member saw the…